Checking or savings account -- Managing an account -- Complaint #6617767
Complaint Overview
Complaint ID: 6617767
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: New York
ZIP Code: 11223
Date Received: 2023-02-25T12:00:00-05:00
Date Sent to Company: 2023-02-25T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America closed my business account because on of the customer sent me fraudulent check which I didnt know. I called the bank and explained the situation what happened that i really did business with that company and I showed them check picture and contract papers. They told me that we dont care we dont want any relationship with you. I asked why? Somebody lied to me how did i know if it was fake check l. Why are you punishing me i am already a victim. They put hold on XXXX dollar which was on my account. I asked them to release the funds because i am doing business and my drivers need money to pay for gas, they refused it. After couple of weeks they sent me the check of XXXX dollar bit still holding on 2000 dollar and they are not telling me when they will give me back
Frequently Asked Questions
What is Complaint #6617767 about?
Complaint #6617767 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2023-02-25T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.