Money transfer, virtual currency, or money service -- Other service problem -- Complaint #6617390
Complaint Overview
Complaint ID: 6617390
Company: Goldman Sachs Bank USA
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Other service problem
State: Virginia
ZIP Code: 23229
Date Received: 2023-02-25T12:00:00-05:00
Date Sent to Company: 2023-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have a balance within my Apple Wallet ( Apple XXXX Balance ) but am unsure of how to use this to pay my Apple Card balance down or use online at websites like XXXX, XXXX XXXX XXXX XXXX has made it very hard to apply Apple XXXX balance towards Apple Cash Card, or GS Apple Card
Frequently Asked Questions
What is Complaint #6617390 about?
Complaint #6617390 was filed against Goldman Sachs Bank USA regarding Money transfer, virtual currency, or money service specifically about Other service problem. It was received by the CFPB on 2023-02-25T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.