Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #6616967
Complaint Overview
Complaint ID: 6616967
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Florida
ZIP Code: 32703
Date Received: 2023-02-25T12:00:00-05:00
Date Sent to Company: 2023-02-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Robinhood has been holding the amount of XXXX since XX/XX/2022 and will not allow me to release the remaining funds to me.
Frequently Asked Questions
What is Complaint #6616967 about?
Complaint #6616967 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2023-02-25T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.