Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #6604796
Complaint Overview
Complaint ID: 6604796
Company: Securus J Holdings, LLC
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: Florida
ZIP Code: 33733
Date Received: 2023-02-22T12:00:00-05:00
Date Sent to Company: 2023-02-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Postal mail
Frequently Asked Questions
What is Complaint #6604796 about?
Complaint #6604796 was filed against Securus J Holdings, LLC regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2023-02-22T12:00:00-05:00.
How did Securus J Holdings, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Securus J Holdings, LLC?
Yes, visit the Securus J Holdings, LLC company profile at readthecomplaint.com/company/securus-j-holdings-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.