Credit card or prepaid card -- Other features, terms, or problems -- Complaint #6599360
Complaint Overview
Complaint ID: 6599360
Company: Goldman Sachs Bank USA
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Problem with balance transfer
State: Minnesota
ZIP Code: 55432
Date Received: 2023-02-21T12:00:00-05:00
Date Sent to Company: 2023-02-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2023 I cancelled an Apple Card 's auto-pay payment ( XXXX 's bill {$2500.00} ) from my closed bank account.and Apple Card charge me {$46.00} interest at moment! Then I Payed the whole bill {$2800.00} from my another bank accounts! But on XX/XX/2023 Apple Card charge me {$2500.00} on my bill again! and the Apple service told me the bank reverse the payment amount that was canceled it increase my Apple Card balance, and asked me to pay this amount bill again!
Frequently Asked Questions
What is Complaint #6599360 about?
Complaint #6599360 was filed against Goldman Sachs Bank USA regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2023-02-21T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.