Credit card or prepaid card -- Fees or interest -- Complaint #6533031
Complaint Overview
Complaint ID: 6533031
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: Florida
ZIP Code: XXXXX
Date Received: 2023-02-02T12:00:00-05:00
Date Sent to Company: 2023-02-02T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Using my Bank of America XXXX I did a balance transfer a XXXX XXXX and paid the corresponding fee. Before the promotional period ended I started paying off the card in full and completed paying before the end of the last cycle of the balance transfer agreement. Bank of America still charged me an interest in the amount of {$44.00} I called the bank to complain and ask for a refund either full or partial and they won't do it. They stated that I didn't pay on time and the interest is valid. I have been a customer for over XXXX XXXX and never have made a late payment. They won't consider that I have been a loyal customer.
Frequently Asked Questions
What is Complaint #6533031 about?
Complaint #6533031 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2023-02-02T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.