Credit reporting, credit repair services, or other personal consumer reports -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #6482526

Complaint Overview

Complaint ID: 6482526

Company: Fidelity National Information Services, INC. (Fnis)

Product: Credit reporting, credit repair services, or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a credit reporting company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: New Jersey

ZIP Code: 080XX

Date Received: 2023-01-24T12:00:00-05:00

Date Sent to Company: 2023-01-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Please see attached complaint and supporting documentation which includes my identity verification documents as well as an identity theft police report signed by a law enforcement officer.

Frequently Asked Questions

What is Complaint #6482526 about?

Complaint #6482526 was filed against Fidelity National Information Services, INC. (Fnis) regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2023-01-24T12:00:00-05:00.

How did Fidelity National Information Services, INC. (Fnis) respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Fidelity National Information Services, INC. (Fnis)?

Yes, visit the Fidelity National Information Services, INC. (Fnis) company profile at readthecomplaint.com/company/fidelity-national-information-services-inc-fnis to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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