Credit card or prepaid card -- Trouble using your card -- Complaint #6472571
Complaint Overview
Complaint ID: 6472571
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Credit card company won't increase or decrease your credit limit
State: West Virginia
ZIP Code: 254XX
Date Received: 2023-01-22T12:00:00-05:00
Date Sent to Company: 2023-01-22T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Hello. I have a Chase Bank Marriot XXXX Credit Card ; last 4 digits XXXX. I have had this account for 20 years. Even though my credit is above average and I pay my balance monthly, Chase Bank keeps raising my credit limit after I tell them not to. Most recently, today ; XX/XX/XXXX. I only want a {$5000.00} limit, but thenyalways raise it to {$10000.00} without my permission. I have asked them to stop several times, but they continue to ignore my requests. With all the cyber stealing happening, I do not want to be a victim, or at least limit it. Make Chase Bank stop this practice!
Frequently Asked Questions
What is Complaint #6472571 about?
Complaint #6472571 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2023-01-22T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.