Credit card or prepaid card -- Unexpected or other fees -- Complaint #6438031
Complaint Overview
Complaint ID: 6438031
Company: Comerica
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Unexpected or other fees
State: California
ZIP Code: 91364
Date Received: 2023-01-13T12:00:00-05:00
Date Sent to Company: 2023-02-07T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Comerica Bank ... .UsDirectExpress ... Military XXXX payments access of my account fraudulently in excess {$21000.00} in XXXX XX/XX/XXXX. Locked account and filed a fraud claim with UsDirectExpress ... awaiting a resolution as of XX/XX/XXXX
Frequently Asked Questions
What is Complaint #6438031 about?
Complaint #6438031 was filed against Comerica regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2023-01-13T12:00:00-05:00.
How did Comerica respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Comerica?
Yes, visit the Comerica company profile at readthecomplaint.com/company/comerica to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.