Comerica -- Consumer Complaint Report & Risk Analysis
Comerica Faces Moderate Account Management Challenges
Company Overview
Company: Comerica
Total CFPB Complaints: 2,670
AI Risk Score: 75/100
Most Recent Complaint: 2025-04-30T12:00:00-05:00
Risk Breakdown
- Complaint Volume: medium
- Response Quality: good
- Issue Recurrence: medium
- Consumer Harm Severity: medium
AI Company Analysis
Comerica has 907 consumer complaints on file with the CFPB. Comerica's complaint volume is moderate, with a significant portion related to account management. A notable number of complaints concern issues with managing checking or savings accounts.
Response Quality Assessment
good
Top Consumer Issues
Managing an account -- Severity: medium
Red Flags
- Timeliness of complaint resolution is unknown.
Green Flags
- A prepaid card product has a low complaint volume.
Consumer Tips & Advice
Ensure you understand all account management fees and procedures before opening an account.
Complaint Trend Analysis
There is a consistent trend of complaints related to account management across various financial institutions.
Regulatory History
No specific regulatory history is provided for Comerica in this dataset.
Industry Context
Customer service and account management are critical touchpoints for banks, directly impacting customer satisfaction and retention.
Frequently Asked Questions About Comerica
How many CFPB complaints does Comerica have?
Comerica has 907 complaints on file with the CFPB. The most recent complaint was filed on October 31, 2024.
What is Comerica's complaint response rate?
Response rate data is not yet available for Comerica.
Does Comerica respond to complaints on time?
Timely response data is not yet available for Comerica.
Is Comerica safe to do business with?
Comerica Faces Moderate Account Management Challenges Comerica has 907 CFPB complaints. Risk score: 75/100.
What red flags exist for Comerica?
Potential red flags for Comerica: Timeliness of complaint resolution is unknown.. These are based on analysis of CFPB complaint patterns.
What are Comerica's strengths?
Positive indicators for Comerica: A prepaid card product has a low complaint volume..
What tips should consumers know about Comerica?
Ensure you understand all account management fees and procedures before opening an account.
Are complaints against Comerica increasing or decreasing?
There is a consistent trend of complaints related to account management across various financial institutions. Comerica currently has 907 total complaints.
Has Comerica faced regulatory action?
No specific regulatory history is provided for Comerica in this dataset.
How does Comerica compare to industry peers?
Customer service and account management are critical touchpoints for banks, directly impacting customer satisfaction and retention.
What specific aspects of account management are most frequently cited in complaints?
The provided data indicates 'Managing an account' is a common issue, but further detail is needed to understand the root causes, such as online access problems, fee disputes, or closure issues.
Recent Complaints Against Comerica
- Checking or savings account #13298383 -- Managing an account -- 2025-04-30T12:00:00-05:00
- Checking or savings account #10802641 -- Managing an account -- 2024-10-31T12:00:00-05:00
- Prepaid card #9149516 -- Trouble using the card -- 2024-05-31T12:00:00-05:00
Comerica Complaints by State
- Comerica Complaints in California
- Comerica Complaints in Texas
- Comerica Complaints in New York
- Comerica Complaints in Florida
- Comerica Complaints in Illinois
- Comerica Complaints in Pennsylvania
- Comerica Complaints in Ohio
- Comerica Complaints in Georgia
- Comerica Complaints in North Carolina
- Comerica Complaints in New Jersey
Comerica Complaints by Product
- Comerica Checking or Savings Account Complaints
- Comerica Credit Card Complaints
- Comerica Mortgage Complaints
- Comerica Student Loan Complaints
- Comerica Vehicle Loan or Lease Complaints
- Comerica Debt Collection Complaints
- Comerica Credit Reporting Complaints
- Comerica Money Transfer Complaints
- Comerica Payday Loan Complaints
- Comerica Prepaid Card Complaints
Disclaimer
This analysis is based on CFPB complaint data and AI interpretation.
About This Report
This consumer complaint report for Comerica is generated by ReadTheComplaint using AI analysis of data from the CFPB.