Debt collection -- Communication tactics -- Complaint #6428774

Complaint Overview

Complaint ID: 6428774

Company: Citibank, N.A.

Product: Debt collection

Sub-Product: Other debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: District of Columbia

ZIP Code: 20020

Date Received: 2023-01-11T12:00:00-05:00

Date Sent to Company: 2023-01-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I continue to receive daily harassing emails from Citibank. This is disturbing and really upsetting considering that I have a XXXX including exposure to XXXX

Frequently Asked Questions

What is Complaint #6428774 about?

Complaint #6428774 was filed against Citibank, N.A. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2023-01-11T12:00:00-05:00.

How did Citibank, N.A. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Citibank, N.A.?

Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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