Checking or savings account -- Managing an account -- Complaint #6422753

Complaint Overview

Complaint ID: 6422753

Company: Jpmorgan Chase & Co.

Product: Checking or savings account

Sub-Product: Other banking product or service

Issue: Managing an account

Sub-Issue: Funds not handled or disbursed as instructed

State: Mississippi

ZIP Code: XXXXX

Date Received: 2023-01-10T12:00:00-05:00

Date Sent to Company: 2023-01-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Upon reciept of actual notice of intent to defraud the United States XXXX XXXX XXXX XXXX XXXX XXXXXXXX, I sent an email XX/XX/XXXX XXXX AM, Chase Accessibility from " secure online messaging '', subjectAccommodation assistance, informing JP Morgan Chase as a medical necessity, " after an ongoing media intrusion, and threats to personal safety from obstruction of access to personal property at XXXX XXXX, established the need for any available accommodations to keep the account open for deposits from the United States Department of Treasury, until the issue of XXXX XXXX XXXXXXXX employees maintaining a record of intentional fraud on the federal government has been resolved to correct my past due benefit amounts in default since XXXX of XXXX '' Denying fraud alerts as would be available to persons without need for XXXX accomodations, JP Morgan Chase responded XX/XX/XXXX XXXX XXXX, from Chase Accessibility, subject : We received your accessibility assistance message, clearly showing bias against the consumer in a statement that reads, Based on our review of your messages, we understand that you are currently disputing activity from the Social Security XXXX. We recommend you work with them directly to resolve any disputes relating to Social Security XXXX. However, pursuant to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, " Nothing in this section shall require a person with a XXXX to engage in a futile gesture if such person has actual notice that a person or organization covered by this subchapter does not intend to comply with its provisions. '' Therefore, if an underpayment is egregiously neglected, but evidence submitted to the bank established a claim due an eligible survivor, the money would be paid immediately but the Department of Treasury would not reimburse XXXX based on evidence provided to the bank showing intentional delays. JP Morgan is requested to suspend the checking account in question until further notice of action from the claimant, with a return of remaining balance adjusted to meet claimant dire needs pending forgery determination awarding a new decision on underpayments paid against the agency false records without delay. JP Morgan Chase has thus far exploited the conflict of interest by refusing my written requests on multiple trading days across several public markets, allowed media companies to use a separate credit account for fraudulent transactions causing a cumulative financial injury, and coerced the complainant to stipulate all communication through phone calls with an XXXX XXXX unwilling to document the procedural history of fraudulent transactions.

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This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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