Checking or savings account -- Opening an account -- Complaint #6408194
Complaint Overview
Complaint ID: 6408194
Company: Customers Bancorp, INC
Product: Checking or savings account
Sub-Product: Savings account
Issue: Opening an account
Sub-Issue: Didn't receive terms that were advertised
State: Illinois
ZIP Code: 60091
Date Received: 2023-01-05T12:00:00-05:00
Date Sent to Company: 2023-01-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Frequently Asked Questions
What is Complaint #6408194 about?
Complaint #6408194 was filed against Customers Bancorp, INC regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2023-01-05T12:00:00-05:00.
How did Customers Bancorp, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Customers Bancorp, INC?
Yes, visit the Customers Bancorp, INC company profile at readthecomplaint.com/company/customers-bancorp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.