Checking or savings account -- Closing an account -- Complaint #6398185
Complaint Overview
Complaint ID: 6398185
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: California
ZIP Code: 91733
Date Received: 2023-01-04T12:00:00-05:00
Date Sent to Company: 2023-01-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Chase has closed my personal checking account without explanation. I have been had this checking account since XXXX even before chase bought out Washington mutual and it has always been in good standing. It is my main account and it is very important to me especially I am in active XXXX XXXX XXXX for the past 4 years. On XXXX, I transferred {$20000.00} I got from selling XXXX XXXX tickets on XXXX via my chase business checking. I don't know if this has triggered the account closure but my account was close on XX/XX/XXXX. I respectfully request my checking account to be restored or at least have a chance to explain the source of the money since I have all the records of it. I really need this checking account and It is really difficult for me to open another checking account since I have two more years left on my military XXXX XXXX Thank you in advance,
Frequently Asked Questions
What is Complaint #6398185 about?
Complaint #6398185 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2023-01-04T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.