Credit reporting, credit repair services, or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #6393344
Complaint Overview
Complaint ID: 6393344
Company: Citibank, N.A.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Billing dispute for services
State: Virginia
ZIP Code: 223XX
Date Received: 2023-01-03T12:00:00-05:00
Date Sent to Company: 2023-01-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Someone o an account in my name BBY/CBNA I don't have an account with this company they open in XX/XX/2018
Frequently Asked Questions
What is Complaint #6393344 about?
Complaint #6393344 was filed against Citibank, N.A. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2023-01-03T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.