Credit card or prepaid card -- Unexpected or other fees -- Complaint #6388445
Complaint Overview
Complaint ID: 6388445
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: General-purpose prepaid card
Issue: Unexpected or other fees
State: Oregon
ZIP Code: XXXXX
Date Received: 2023-01-02T12:00:00-05:00
Date Sent to Company: 2023-01-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I got harrassing phone calls from XXXX XXXX. They claimed i had an unpaid Paypal credit card. I said I had NEVER Had a paypal credit card i got letters and many angry, harrassing calls from XXXX XXXX. I have a fuXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX They asked me to confirm personal info which I challenged and they said they would mail me some report. I got a letter, attached, from XXXX XXXX. I looked up Synchrony Bank. They apparently bought Paypal Credit. Someone must have FRAUDULENTLY used my ID to charge over {$900.00} on a Paypasl credit card. With interest, due to this FRAUD, Syncrhony Bank claimed that I owed more than {$1200.00}. I got more harrassing phone calls. They sent a form to fill out to dispute the claim and I took a Saturday XXXX to go to a bank and have it notarized. I scanned it, emailed it in and mailed it in via USPS.
Frequently Asked Questions
What is Complaint #6388445 about?
Complaint #6388445 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Unexpected or other fees. It was received by the CFPB on 2023-01-02T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.