Checking or savings account -- Closing an account -- Complaint #6376329
Complaint Overview
Complaint ID: 6376329
Company: Dollar Mutual Bancorp
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Pennsylvania
ZIP Code: 151XX
Date Received: 2022-12-29T12:00:00-05:00
Date Sent to Company: 2022-12-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX I went to Dollar Bank XXXX XXXX, PA branch to do a deposit. I was notified that Dollar Bank decided to close my account. I sent the attached letter to XXXX. The statements are facts backed by Us codes. I feel discriminated and violated. Also embarrassed because the manager at this particular site was loud an rude. It's apparent that Dollar Bank doesn't value its customers. Yet rather violates them when they " question '' and of their procedures that they deem. See attachment
Frequently Asked Questions
What is Complaint #6376329 about?
Complaint #6376329 was filed against Dollar Mutual Bancorp regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-12-29T12:00:00-05:00.
How did Dollar Mutual Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Dollar Mutual Bancorp?
Yes, visit the Dollar Mutual Bancorp company profile at readthecomplaint.com/company/dollar-mutual-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.