Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #6372606

Complaint Overview

Complaint ID: 6372606

Company: Rushmore Loan Management Services LLC

Product: Mortgage

Sub-Product: Conventional home mortgage

Issue: Applying for a mortgage or refinancing an existing mortgage

State: Florida

ZIP Code: 33169

Date Received: 2022-12-28T12:00:00-05:00

Date Sent to Company: 2022-12-28T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

1XXXX XXXX XXXX XXXX XXXX XXXX REFUSE TO REMOVE FRAUD FORCE PLACED HOMEOWNNER INSURANCE PREMIUM {$1700.00} AND {$1400.00} OFF MY ACCOUNT ESCROW ANALYSIS VIOLATING FLORIDA STATE AND FEDERAL LAWS. 2. XXXXXXXX XXXX XXXX XXXX XXXX PUT ME IN HARMS WAY SETTING MY ACCOUNT AS NON-HOMESTEAD. MY PROPERTY IS MY HOMESTEAD SINCE XXXX CLASSIFIED BY XXXX XXXX XXXX XXXX XXXX FOLIO # XXXX, PHONE XXXX I NEED THESE 2 URGENGT ISSUES RESOLVE ASAP.

Frequently Asked Questions

What is Complaint #6372606 about?

Complaint #6372606 was filed against Rushmore Loan Management Services LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2022-12-28T12:00:00-05:00.

How did Rushmore Loan Management Services LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.

Can I see other complaints against Rushmore Loan Management Services LLC?

Yes, visit the Rushmore Loan Management Services LLC company profile at readthecomplaint.com/company/rushmore-loan-management-services-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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