Debt collection -- Written notification about debt -- Complaint #6357307
Complaint Overview
Complaint ID: 6357307
Company: Wakefield & Associates, INC.
Product: Debt collection
Sub-Product: Medical debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Texas
ZIP Code: 77095
Date Received: 2022-12-23T12:00:00-05:00
Date Sent to Company: 2022-12-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received three letters from a debt collector for a XXXX name XXXX XXXX in New York, who was charging XXXX per visit ( {XXXX} total ). I called the debt collector to ask who this doctor is and they said they didnt have any more information other than what was listed on the notice i already received. They told me this doctor charged me for XXXX XXXX dates, when literally everything was shut down. They charged for an XXXX XXXX on XX/XX/2020, XX/XX/2020 and XX/XX/2020. I never left my house from XX/XX/2020 until XXXX of 2020, when I moved and had to leave the house. I am also located in Texas. I have no explanation as to what this is, no breakdown of charges, and no paperwork from the doctor themselves explaining what this is. Its weird that I am getting random charges for those dates, almost 3 years later. This doctors office also didnt contact me or tell me they had a balance for me so I could ask them right then and there what it is for. They also didnt contact me to tell me it was being sent to collections either. Now im fighting with a debt collector because of the lack of communication and information from whoever this doctor is.
Frequently Asked Questions
What is Complaint #6357307 about?
Complaint #6357307 was filed against Wakefield & Associates, INC. regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2022-12-23T12:00:00-05:00.
How did Wakefield & Associates, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Wakefield & Associates, INC.?
Yes, visit the Wakefield & Associates, INC. company profile at readthecomplaint.com/company/wakefield-associates-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.