Debt collection -- Attempts to collect debt not owed -- Complaint #6349344
Complaint Overview
Complaint ID: 6349344
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Florida
ZIP Code: 32218
Date Received: 2022-12-21T12:00:00-05:00
Date Sent to Company: 2022-12-21T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Through PayPal, PayPal credit issued me a pre-approved account for {$2500.00}. You don't receive a card you can only use it as a credit towards their inside accept it institutions. I attempted to use the credit at XXXX XXXX XXXX. It was declined I spoke to the virtual chat and they said the card the {$2500.00} was not approved then I received a {$15.00} insurance/latefee charge. Why am I being charged for something that was never officially approved.
Frequently Asked Questions
What is Complaint #6349344 about?
Complaint #6349344 was filed against Synchrony Financial regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2022-12-21T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.