Checking or savings account -- Managing an account -- Complaint #6333068
Complaint Overview
Complaint ID: 6333068
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Fee problem
State: New York
ZIP Code: 10990
Date Received: 2022-12-17T12:00:00-05:00
Date Sent to Company: 2022-12-17T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
About 30 years ago I opened a " no fees for life '' checking account with XXXX XXXX XXXX XXXX XXXX. Several years after that, Chase Bank ( now Morgan Chase ) bought checking accounts from XXXX XXXX XXXX XXXX XXXX. Although Chase attempted to institute fees, they reversed their position after learning that they bought the accounts with the conditions attached. Now, they not only notified me that they were changing my account so that they can institute fees, but would not address my complaint. I am now XXXX years old, my balances are less than they had been, and regardless of my complaints, Chase is now charging me XXXX XXXX month. They have told me that unless I meet certain conditions, they will keep on charging me. After several attempts they refuse to address my contention that my " no fees for life '' account means " no fees for life ''.
Frequently Asked Questions
What is Complaint #6333068 about?
Complaint #6333068 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-12-17T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.