Checking or savings account -- Managing an account -- Complaint #6332940

Complaint Overview

Complaint ID: 6332940

Company: Jpmorgan Chase & Co.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Problem using a debit or ATM card

State: Pennsylvania

ZIP Code: 182XX

Date Received: 2022-12-17T12:00:00-05:00

Date Sent to Company: 2022-12-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I bought a XXXX XXXX from XXXX for {$1100.00} I didn't need the product so I returned it, XXXX weeks passed and I got no refund so I opened a claim with my bank to get my money back, my bank being incompetent and unable to read a tracking ID sided with XXXX. Its now been XXXX days at the time of me writing this without my refund and I would just like my money back. In my bank account this transaction shows up as XXXX for {$1400.00}

Frequently Asked Questions

What is Complaint #6332940 about?

Complaint #6332940 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-12-17T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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