Checking or savings account -- Managing an account -- Complaint #6331263
Complaint Overview
Complaint ID: 6331263
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: Texas
ZIP Code: 75237
Date Received: 2022-12-16T12:00:00-05:00
Date Sent to Company: 2022-12-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I worked for this person sometime In XXXXIts was third party.its was a week hold placed on the check.After the week went by I received my debit card tried to pull money off and it wouldn't work.I then proceeded to call Chase bank and I was informed that my account was closed.I was told that my check for XXXX dollars was sent out on XXXX still haven't received any money.I just called back and now I'm hearing that me and the check writer have to come in and show id I would have did that at first With that being said JP Morgan Chase said they are keeping my money so I had to contact you guys.I know I'm not the only one help me out it's XXXX time and I need my money.They had a whole week to verify this before they cashed the check.
Frequently Asked Questions
What is Complaint #6331263 about?
Complaint #6331263 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-12-16T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.