Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #6316816
Complaint Overview
Complaint ID: 6316816
Company: Old National Bancorp
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
ZIP Code: XXXXX
Date Received: 2022-12-13T12:00:00-05:00
Date Sent to Company: 2023-01-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
A Wire Transfer was made from old national bank Old National Bank, XXXX, IN XXXX XXXX XXXX a US Citizen from XXXX XXXX XXXX, XXXX, Indiana, XXXX. Payment for USD XXXX was made on on XXXX XX/XX/2022 to XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX to purchase mobile accessories. There was no communication while XXXX XXXX XXXX holidays with the company so wire XXXX was done. but later she got goods by XXXX. Proof of delivery also have But XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX Inactivated the account cause of XXXX XXXX XXXX and her XXXX went to Old national bank XXXX XXXX and the wire department also many times but bank not cancel or terminated the XXXX XXXX. To the bank never listen and not provide any termination. not done anything, cause of this XXXX XXXX XXXX Bank Account has been inactive and on the edge of disclosure. both the banks not doing any communication and just trouble the XXXX. Please see into this matter, just need wire cancellation and also XXXX from old national bank towards the XXXX XXXX XXXX. XXXX XXXX has submitted documents for her fault and admitted it. waiting youre reply
Frequently Asked Questions
What is Complaint #6316816 about?
Complaint #6316816 was filed against Old National Bancorp regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-12-13T12:00:00-05:00.
How did Old National Bancorp respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Old National Bancorp?
Yes, visit the Old National Bancorp company profile at readthecomplaint.com/company/old-national-bancorp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.