Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #6305647
Complaint Overview
Complaint ID: 6305647
Company: Goldman Sachs Bank USA
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Card was charged for something you did not purchase with the card
State: Minnesota
ZIP Code: 55414
Date Received: 2022-12-10T12:00:00-05:00
Date Sent to Company: 2022-12-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PLEASE MAKE THIS INFORMATION PUBLIC I bought TWO XXXX XXXX in late XXXX XXXX for the price of {$990.00} each ; and paid with Apple Card. I paid Apple Card with my checking account for TWO iPhones already ; but Apple Card charged me for FOUR XXXX. I bought TWO XXXX XXXX tickets and paid with the same Apple Card. I paid Apple Card with my checking account for TWO XXXX XXXX tickets ; but Apple Card charged me for THREE tickets. Theres a pattern of illegal charging by Apple Card. All Apple Card has to do is to get the purchase receipt from the XXXX XXXX, MN XXXX store to verify how many XXXX I purchased. Apple Card can do the same thing for XXXX XXXX tickets. I have attached two Apple Card explanation screenshots for more information.
Frequently Asked Questions
What is Complaint #6305647 about?
Complaint #6305647 was filed against Goldman Sachs Bank USA regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2022-12-10T12:00:00-05:00.
How did Goldman Sachs Bank USA respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Goldman Sachs Bank USA?
Yes, visit the Goldman Sachs Bank USA company profile at readthecomplaint.com/company/goldman-sachs-bank-usa to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.