Checking or savings account -- Opening an account -- Complaint #6304608

Complaint Overview

Complaint ID: 6304608

Company: Jpmorgan Chase & Co.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Opening an account

Sub-Issue: Unable to open an account

State: California

ZIP Code: 91942

Date Received: 2022-12-10T12:00:00-05:00

Date Sent to Company: 2022-12-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I tried to open an account at the end of XX/XX/2022 XXXX I received a letter stating that I had to bring identification documents to open an account and when I went into the branch to open an account they would not give me a reason as required by law they also refused to give me a reason for my previous account being closed they are violating my rights under the fcra by not giving me the specific reasons to my they closed and cloud not open the accounts. I was discriminated against on the basis of gender identity repeatedly.

Frequently Asked Questions

What is Complaint #6304608 about?

Complaint #6304608 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-12-10T12:00:00-05:00.

How did Jpmorgan Chase & Co. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Jpmorgan Chase & Co.?

Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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