Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #6303025

Complaint Overview

Complaint ID: 6303025

Company: Bank Of America, National Association

Product: Checking or savings account

Sub-Product: Checking account

Issue: Problem with a lender or other company charging your account

Sub-Issue: Money was taken from your account on the wrong day or for the wrong amount

State: Florida

ZIP Code: 33312

Date Received: 2022-12-09T12:00:00-05:00

Date Sent to Company: 2022-12-09T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

We wrote a check to XXXX XXXX for {$950.00}. Someone got the check and changed the name to XXXX XXXX and the amount to {$18000.00}, and cashed the check. The check was cashed on XX/XX/22 by Bank of America, I bank with XXXX XXXX. We have been requesting return of money for 3 months now, and nothing. copies of the checks attached This is Bank of America 's case number XXXX.

Frequently Asked Questions

What is Complaint #6303025 about?

Complaint #6303025 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2022-12-09T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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