Credit card or prepaid card -- Other features, terms, or problems -- Complaint #6245465
Complaint Overview
Complaint ID: 6245465
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Other features, terms, or problems
Sub-Issue: Other problem
State: California
ZIP Code: XXXXX
Date Received: 2022-11-27T12:00:00-05:00
Date Sent to Company: 2022-11-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Respected Officials, I noticed a credit of {$48.00} issued for a dispute I opened with Bank of America. But I received a notification on my mobile saying an extra XXXX cents were credited. I don't know why they credited the extra money. I want them to take it back. Claim number : XXXX Even though I indicated that my house hold has 3 members, my son is out of state enrolled in a university. But he is officially a resident of California as he is not XXXX yet. Thanks XXXX
Frequently Asked Questions
What is Complaint #6245465 about?
Complaint #6245465 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Other features, terms, or problems. It was received by the CFPB on 2022-11-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.