Debt collection -- Communication tactics -- Complaint #6241402
Complaint Overview
Complaint ID: 6241402
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: California
ZIP Code: 94086
Date Received: 2022-11-24T12:00:00-05:00
Date Sent to Company: 2022-11-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
This is in response to my previous complaint which was not addressed. XXXX Instead, they seek to delay the resolution. Inevitable resolution of dismissing the debt. Requesting information provided time and time again on phone calls with Synchrony Bank, detailed in prior complaints to the CFPB. We are actively publishing all of these complaints in pursuit of a class action suit. Additionally repeated continuous calls throughout the day and week, filling up my Voice mailbox are unacceptable. Until Synchrony fully addresses the problem, they should stop harassing me and remove the debt from all of my credit reports.
Frequently Asked Questions
What is Complaint #6241402 about?
Complaint #6241402 was filed against Synchrony Financial regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2022-11-24T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.