Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #6230490

Complaint Overview

Complaint ID: 6230490

Company: Comerica

Product: Credit card or prepaid card

Sub-Product: Government benefit card

Issue: Problem with a purchase or transfer

Sub-Issue: Charged for a purchase or transfer you did not make with the card

State: Tennessee

ZIP Code: 382XX

Date Received: 2022-11-21T12:00:00-05:00

Date Sent to Company: 2023-01-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On XX/XX/2022, {$230.00} was withdrawn out of my XXXX XXXX debit card account from XXXX 's XXXX XXXX. I did not do this transaction nor did I authorize this transaction.

Frequently Asked Questions

What is Complaint #6230490 about?

Complaint #6230490 was filed against Comerica regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2022-11-21T12:00:00-05:00.

How did Comerica respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Comerica?

Yes, visit the Comerica company profile at readthecomplaint.com/company/comerica to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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