Checking or savings account -- Managing an account -- Complaint #6221851
Complaint Overview
Complaint ID: 6221851
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: Florida
ZIP Code: 34275
Date Received: 2022-11-18T12:00:00-05:00
Date Sent to Company: 2022-11-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I opened saving account on XXXX XX/XX/2022 and had an offer from banker telling me that if i deposit {$250000.00} and keep for 90 days i will get bonus {$2000.00} for this new account.NOw it end of november 7 month later and i still do not have this bonus in my account.My personal banker tried to escalate it as he is saying and i still do not have money.I asked for written response from escalaling department and i can not get anything .It seems that Chase bank lied to me and used my money without any benefits to me.This is information of the bank i opened my account and I am private client therte on top of it. Chase bank XXXX XXXX XXXX XXXX XXXX Illinois XXXX My personal banker is XXXX XXXX Branch manager is XXXX XXXX thank you
Frequently Asked Questions
What is Complaint #6221851 about?
Complaint #6221851 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-11-18T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.