Debt collection -- False statements or representation -- Complaint #6221161

Complaint Overview

Complaint ID: 6221161

Company: Portfolio Recovery Associates, LLC

Product: Debt collection

Sub-Product: Credit card debt

Issue: False statements or representation

Sub-Issue: Attempted to collect wrong amount

State: Nebraska

ZIP Code: 68111

Date Received: 2022-11-18T12:00:00-05:00

Date Sent to Company: 2022-11-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Portfolio recovery a third party debt collector refuses to send me the history or the origin of the debt that they are sueing me for. I sent them a certified letter XX/XX/XXXX and I had an attorney send them a letter on XX/XX/XXXX, both of which they are ignoring as they continue to garnish my bank account. Back in XXXX they told me that the account was resolved and I only have had one account, now they have changed it to two accounts, one is open and one say resolved paid in full. I only had one account. They are refusing to provide and supporting documents

Frequently Asked Questions

What is Complaint #6221161 about?

Complaint #6221161 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2022-11-18T12:00:00-05:00.

How did Portfolio Recovery Associates, LLC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Portfolio Recovery Associates, LLC?

Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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