Checking or savings account -- Opening an account -- Complaint #6207227
Complaint Overview
Complaint ID: 6207227
Company: Cullen/Frost Bankers, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Texas
ZIP Code: 77091
Date Received: 2022-11-15T12:00:00-05:00
Date Sent to Company: 2022-11-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/2022 XXXX ;. Frost Bank account ending... XXXX Frost 's banking records indicate that an account was opened in my name on XX/XX/2022. I have received several emails and letters regarding fraudulent activity. From Social security, to XXXX accounts to checking accounts.
Frequently Asked Questions
What is Complaint #6207227 about?
Complaint #6207227 was filed against Cullen/Frost Bankers, INC. regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-11-15T12:00:00-05:00.
How did Cullen/Frost Bankers, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Cullen/Frost Bankers, INC.?
Yes, visit the Cullen/Frost Bankers, INC. company profile at readthecomplaint.com/company/cullen-frost-bankers-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.