Checking or savings account -- Managing an account -- Complaint #6194667
Complaint Overview
Complaint ID: 6194667
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Banking errors
State: Pennsylvania
ZIP Code: 19601
Date Received: 2022-11-12T12:00:00-05:00
Date Sent to Company: 2022-11-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I opened an account in XXXX with Chase to obtain the checking account bonus of {$220.00} for opening an account and direct depositing {$500.00} a month for XXXX months into that account... The promo code entered was XXXX. Every month {$500.00} was deposited into that account from my employers account, and when I called Chase to ask why they hadn't funded my bonus yet they stated that my employer was not an employer... Which I have evidence directly refuting that claim attached to this complaint. I would like my {$220.00} bonus for completing the requisite milestones to complete the bonus... You have refused to provide my money citing incorrectly the validity of my employer. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, a XXXX XXXX XXXX XXXX XXXX. By law it requires more than three members, managers and employees, so the bank is incorrect in stating I am a sole proprietor as the reason to deny paying me my bonus. Pay {$220.00} or go to court
Frequently Asked Questions
What is Complaint #6194667 about?
Complaint #6194667 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-11-12T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.