Checking or savings account -- Managing an account -- Complaint #6193366
Complaint Overview
Complaint ID: 6193366
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
ZIP Code: XXXXX
Date Received: 2022-11-10T12:00:00-05:00
Date Sent to Company: 2022-11-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear XXXX XXXX XXXX, Good day! I want to know if I have unclaimed funds there in XXXX XXXX XXXX, Chase Bank and XXXX XXXX XXXX XXXX since I am the beneficiary of the trust funds of my fiancee XXXX XXXX XXXX aka. XXXX XXXX and to all his properties there in California USA. And I want also to know if which on those banks have my trust documents. I want this to be investigated since the bank don't even contact me that I have trust documents there. No one told me for 8 years. Because before he went to prison he sent me a bank key of a safety deposit box. Now only I claim it because now only I knew. And someone stole the sd card that have his videos there. I put it on my phone and there's someone stole my phone that time. And the trustee don't even contact me. But aside from the trustee I knew that there's have a copy of the trust documents there in the bank and in Insurance company. I want to know if which banks he put the trust documents. Please investigate this matter since I am not there in USA. I am here in XXXX and when I tried to go there in USA before back XXXX XXXX the XXXX XXXX in XXXX denied me. If there's have unathourised transactions under my name its not me. It's the scammer, because even XXXX cent of it I don't receive anything since XXXX. And I want justice. I already contacted the Chase Bank before and reported the issue, and they told me that I will send all the evidence pointing me as the beneficiary. And after I sent them the evidence, they dont even contacted me. I just received encrypted email from them. But when I tried to call them they will just declined my call. Chase bank using my information without my permission. They are using it because they knew that I have big money there in Chase Bank, XXXX XXXX XXXXXXXX, and XXXX XXXX XXXX XXXX If there's someone will withdraw looks like him that's an impostor don't allow that person to withdraw from it. And if there's someone that will used my information to withdraw my money? Thats not me that's the scammer. I want to withdraw my money but should have authorization letter to proof that it's my first withdrawal. Since I never withdraw anything before. I'm from XXXX by the way. Was hoping to hear back from you soon. XXXX Sincerely yours, XXXX XXXX XXXX XXXX # : XXXX
Frequently Asked Questions
What is Complaint #6193366 about?
Complaint #6193366 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-11-10T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.