Mortgage -- Trouble during payment process -- Complaint #6185575
Complaint Overview
Complaint ID: 6185575
Company: Rocket Mortgage, LLC
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Trouble during payment process
State: Georgia
ZIP Code: 30141
Date Received: 2022-11-09T12:00:00-05:00
Date Sent to Company: 2022-12-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been speaking with one of my mortgage company representatives and shes basically just giving me the runaround concerning my amortization schedule I have been clearly righting to her concerning my amortization schedule but the representative is giving me all these mixup emails concerning something opposite of what I am directly writing to her about this matter at hand Is concerning me deeply that a mortgage company will have Representatives to act in a manner that they are.
Frequently Asked Questions
What is Complaint #6185575 about?
Complaint #6185575 was filed against Rocket Mortgage, LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2022-11-09T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.