Checking or savings account -- Opening an account -- Complaint #6185398
Complaint Overview
Complaint ID: 6185398
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Opening an account
Sub-Issue: Account opened as a result of fraud
State: Texas
ZIP Code: 77084
Date Received: 2022-11-09T12:00:00-05:00
Date Sent to Company: 2022-11-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to request an investigation of the following information that appears on my checking account consumer report : Account Number : XXXX XXXX XXXX Bank Of America Identity Theft XX/XX/XXXX I went to open an account and wasn't able. I got a copy of my report and found that a an account has been opened in my name and committed check fraud. I have no knowledge of this account. XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX PAID IN FULL XX/XX/XXXX This Chase account balance has been PAID on XX/XX/XXXX XXXX XXXX XXXX Identity Theft XX/XX/XXXX I went to open an account and wasn't able. I got a copy of my report and found that a an account has been opened in my name and committed check fraud. I have no knowledge of this account. XXXX XXXX XXXX Identity Theft XX/XX/XXXX I went to open an account and wasn't able. I got a copy of my report and found that a an account has been opened in my name and committed check fraud. I have no knowledge of this account. XXXX XXXX XXXX XXXX Tx Identity Theft XX/XX/XXXX I have NO knowledge of this Chase account. Reporting it as Identity Theft. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX Theres XXXX XXXX XXXX XXXX XXXX accounts on my report. There should only be XXXX account opened. I have never been able to use my XXXX XXXX account due to a restriction placed by XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX/XXXX/XXXX Heres the second XXXX XXXX account thats showing on my report. XXXX XXXX XXXX XXXX XXXX Identity Theft XX/XX/XXXX I went to open an account and wasn't able. I got a copy of my report and found that a an account has been opened in my name and committed check fraud. I have no knowledge of this account. XXXX XXXX XXXX XXXX XXXX Identity Theft XX/XX/XXXX I went to open an account and wasn't able. I got a copy of my report and found that a an account has been opened in my name and committed check fraud. I have no knowledge of this account.
Frequently Asked Questions
What is Complaint #6185398 about?
Complaint #6185398 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Opening an account. It was received by the CFPB on 2022-11-09T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.