Checking or savings account -- Closing an account -- Complaint #6154188
Complaint Overview
Complaint ID: 6154188
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: New Jersey
ZIP Code: 07302
Date Received: 2022-11-01T12:00:00-05:00
Date Sent to Company: 2022-11-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Chase closed my account on XX/XX/XXXX. Ive called them multiple times and every time they say should finish the final find release in 10 days. Right now its been over a month and still havent received my check. The only thing I received is a summary of the account, which was on XX/XX/XXXX, and the last statement is the check is made and the account funds turned to XXXX. I even went to the bank to ask when will the check be mailed and they say they have no idea about the process. Everything seems to be hidden and dont know whats going on.
Frequently Asked Questions
What is Complaint #6154188 about?
Complaint #6154188 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2022-11-01T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.