Checking or savings account -- Managing an account -- Complaint #6106788
Complaint Overview
Complaint ID: 6106788
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Texas
ZIP Code: 78154
Date Received: 2022-10-19T12:00:00-05:00
Date Sent to Company: 2022-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I receive checks from my employer as 1099 worker on the XXXX and XXXX of the month. The past 3 time my checks have been held for 4-5 days. I talked to Bank of America XXXX and was told because 1 of the checks was chargeback so from now on every check deposit will be put on a hold. The problem was it wasn't my fault for the chargeback. My employers went on vacation and was not able to answer the call from their bank. And it was a 1 off incident during my 6 month employment with this employer. As a 20 year customer, I feel that I am being held liable for 1 off mistake that was made by someone else. I should be able to pay bills with my hard earn money.
Frequently Asked Questions
What is Complaint #6106788 about?
Complaint #6106788 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-10-19T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.