Credit card or prepaid card -- Problem with a purchase shown on your statement -- Complaint #6106618
Complaint Overview
Complaint ID: 6106618
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Problem with a purchase shown on your statement
Sub-Issue: Credit card company isn't resolving a dispute about a purchase on your statement
State: Oklahoma
ZIP Code: 73170
Date Received: 2022-10-19T12:00:00-05:00
Date Sent to Company: 2022-10-19T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I notified the police on XX/XX/2020, I filed a report regarding credit cards being stolen personal items being stolen, etc. I have contacted the numerous credit cards I have sent them the credit report and I have filed fraudulent dispute. At this time they continue to charge me to the car to continue to stay open even though Ive closed them, I am at wits end I am XXXX and I have tried everything I can. I can not play the amount that theyre stating, I can not pay the minimum which they state I need to pay while its been resolved. I have sent them every documentation that they have requested. I need help
Frequently Asked Questions
What is Complaint #6106618 about?
Complaint #6106618 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase shown on your statement. It was received by the CFPB on 2022-10-19T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.