Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #6097027
Complaint Overview
Complaint ID: 6097027
Company: Comerica
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: California
ZIP Code: 95901
Date Received: 2022-10-17T12:00:00-05:00
Date Sent to Company: 2022-10-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My name is XXXX XXXX, my uncle passed away in XX/XX/XXXX and my uncle had a banking account in Comerica Bank and someone did payments and withdrawals were still being made at ATMs even AFTER his death. That caught my attention and at the same time I was concerned because my uncle was no longer alive to make transactions.I went to the bank to talking with the manager but, he didnt want help me.
Frequently Asked Questions
What is Complaint #6097027 about?
Complaint #6097027 was filed against Comerica regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2022-10-17T12:00:00-05:00.
How did Comerica respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Comerica?
Yes, visit the Comerica company profile at readthecomplaint.com/company/comerica to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.