Checking or savings account -- Managing an account -- Complaint #6090547
Complaint Overview
Complaint ID: 6090547
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem accessing account
State: New York
ZIP Code: 10466
Date Received: 2022-10-15T12:00:00-05:00
Date Sent to Company: 2022-10-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
There were international unauthorized transfer 4 transactions with in two days for total amount {$190000.00}. 1 ) The bank didn't alert me when the transaction was processed. 2 ) After I found out, I filed the claim, but I believe they didn't take it seriously, they said they can not do anything about it and recommended me to contact the beneficiary. " JPMorgan Chase has made several attempts to recall the funds on your behalf but unfortunately they have been unsuccessful. We recommend that you contact the beneficiary and attempt to settle the matter directly. '' I don't know who the beneficiary is, I don't know how they expect me to contact them. the money transferred to XXXX XXXX, XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #6090547 about?
Complaint #6090547 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-10-15T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.