Credit card or prepaid card -- Getting a credit card -- Complaint #6087839

Complaint Overview

Complaint ID: 6087839

Company: Bank Of America, National Association

Product: Credit card or prepaid card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened as result of identity theft or fraud

State: Minnesota

ZIP Code: 566XX

Date Received: 2022-10-14T12:00:00-05:00

Date Sent to Company: 2022-10-14T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I have sent emails to the fraud department at Bank of America on XXXX and XXXX regarding this fraudulent account. I contacted Bank of America today ( XXXX ) via phone and believe the account has been closed or is in process of being closed. I have Frozen my credit information and opened disputes with XXXX, XXXX, and XXXX. I have placed a fraud alert with XXXX. I was contacted by my church stating a 3rd party background checker experienced a data breach and reports of Bank of America accounts being opened in some members names was reported to them.

Frequently Asked Questions

What is Complaint #6087839 about?

Complaint #6087839 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-10-14T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

Related Pages