Money transfer, virtual currency, or money service -- Money was not available when promised -- Complaint #6087235
Complaint Overview
Complaint ID: 6087235
Company: Bank Of America, National Association
Product: Money transfer, virtual currency, or money service
Sub-Product: International money transfer
Issue: Money was not available when promised
State: New York
ZIP Code: 10009
Date Received: 2022-10-14T12:00:00-05:00
Date Sent to Company: 2022-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Sirs, I, XXXX XXXX XXXX ( please see my passport attached ), customer of XXXX " XXXX XXXX '', XXXX, XXXX, which has a corresponding account in Bank of America , N.A . ( please see requisites XXXX attached ) 1. I am a client of XXXX XXXX - and bought XXXX XXXX USD on XXXX XXXXXXXX ( please see attached file XXXX XXXX XXXX XXXX deal ) and on XXXX I made a wire transfer transaction from XXXX XXXX, XXXX. ( Please, look through attached file XXXX ) to my account at XXXX XXXX, with XXXX XXXX Unfortunately, the transfer has not still arrived at its final destination, it is at Bank of America corresponding account now- as far as XXXX XXXX informed me XXXX It also provided me with the details of its current location- and that Bank of America received additional information about the wire transfer on XXXX. I have to tell you, that it is not a pleasant surprise for me to wait for such a long time for my money, i hope you understand my feelings.
Frequently Asked Questions
What is Complaint #6087235 about?
Complaint #6087235 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Money was not available when promised. It was received by the CFPB on 2022-10-14T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.