Credit card or prepaid card -- Fees or interest -- Complaint #6074806
Complaint Overview
Complaint ID: 6074806
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: Massachusetts
ZIP Code: 021XX
Date Received: 2022-10-11T12:00:00-05:00
Date Sent to Company: 2022-10-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I had a problem with my mail, BOA received a statement returned as undelivered. I finally received my statement, immediately paid my bill, but BOA charged me a late fee and interest BOA knew I did not receive my statement, yet they still assessed me the fees
Frequently Asked Questions
What is Complaint #6074806 about?
Complaint #6074806 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2022-10-11T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.