Credit card or prepaid card -- Closing your account -- Complaint #6065913
Complaint Overview
Complaint ID: 6065913
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Can't close your account
State: South Carolina
ZIP Code: XXXXX
Date Received: 2022-10-09T12:00:00-05:00
Date Sent to Company: 2022-10-09T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PayPal won't allow me to close my account. I tried to buy a XXXX toolbag and a scammer never sent it but PayPal stated they did by regular mail. I was sent no Email or tracking for the bag. I have the United States XXXX XXXXXXXX XXXX and it showed nothing delivered I screen shot it and sent it but no response. So I paid it and tried to close the card but instead they charged me for a physical card for XXXX.
Frequently Asked Questions
What is Complaint #6065913 about?
Complaint #6065913 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2022-10-09T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.