Checking or savings account -- Managing an account -- Complaint #6059722
Complaint Overview
Complaint ID: 6059722
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Arizona
ZIP Code: 85122
Date Received: 2022-10-06T12:00:00-05:00
Date Sent to Company: 2022-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX someone Zelles themselves {$250.00} from my account to theirs. Promises to provide services to me because their intent was to add their information only not send the money to their account. XXXX services still not provided. Owner says just call your bank and say I never gave you the services & you will get your money back. Dont tell them I sent the money to myself or my business account will be flagged. I call Chase Bank they say they can not file a dispute because I did not receive services. XXXX contact chase bank to let them know this person sent the funds to themselves and promised services but I never received them and person is refusing to send a refund. Chase says they can not reverse transaction because I have phone to person. I only have phone to person to enter their XXXX info because they said it changed I never agreed to pay for services before hand.
Frequently Asked Questions
What is Complaint #6059722 about?
Complaint #6059722 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-10-06T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.