Checking or savings account -- Managing an account -- Complaint #6041024
Complaint Overview
Complaint ID: 6041024
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: Illinois
ZIP Code: XXXXX
Date Received: 2022-10-02T12:00:00-05:00
Date Sent to Company: 2022-10-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I deposited a check to Chase bank for {$1500.00}. I was told since it was made out to XXXX XXXX instead of XXXX XXXX it was placed on hold. Then, without warning my account was closed and the funds were frozen. They didnt send me any mail about it, either, per law. Ive spent hours on the phone and in the branch without any resolution. They are telling me that they can not verify the funds. Im out {$1500.00} of my hard earned money. Im sick. This is the middle of a pandemic. I need help please. Thank you very much! XXXX XXXX
Frequently Asked Questions
What is Complaint #6041024 about?
Complaint #6041024 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2022-10-02T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.