Credit card or prepaid card -- Getting a credit card -- Complaint #6037107
Complaint Overview
Complaint ID: 6037107
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Card opened as result of identity theft or fraud
State: Florida
ZIP Code: 32824
Date Received: 2022-09-30T12:00:00-05:00
Date Sent to Company: 2022-09-30T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received emails from Bank of America and XXXX XXXX stating my application was approved for a credit card maybe about a month and a half ago. Maybe a week after I received that email I got another email saying they will be mailing my card to me. I then got in touched with both Bank of America and XXXX XXXX to let them know that I didnt open those line of credit. They said they would take care of it. I also put a freeze on my credit from all 3 credit companies. I just received s notice from my chase account that my credit score went down XXXX points. Could we fix this issue sj my credit goes back up to where its suppose to be. Please and thank you
Frequently Asked Questions
What is Complaint #6037107 about?
Complaint #6037107 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2022-09-30T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.