Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #6033346
Complaint Overview
Complaint ID: 6033346
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Florida
ZIP Code: 33415
Date Received: 2022-09-29T12:00:00-05:00
Date Sent to Company: 2022-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Dear Sir/madam. My name is XXXX XXXX XXXX owner of XXXX XXXX XXXX. XXXX XXXX XXXX XXXX XXXX, Was a victim of an email Fraud in which case the fund went to XXXX XXXX. I have been trying to get this money back since XX/XX/2022, XXXX XXXX XXXX XXXX is holding this fund. I have been communicating with these 2 gentlemen below. XXXX XXXX and XXXX XXXX XXXX XXXX XXXX XXXX Sr. Vice President Sr. Area Security Manager Ofce XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Cell XXXX XXXX XXXX Fax XXXX XXXX XXXX XXXX XXXX XXXX. And also, in chase Bank from where these funds were transferred, Chase business Relationship Manager XXXX XXXX XXXX XXXX XXXX XXXX Email XXXX Spoke to XXXX online fraud claim specialized Chase bank XXXX XX/XX/2022 New call come from Chase Claims XXXX XXXX EXT XXXX CHASE CLAIMS # XXXX XXXX XXXX XXXX XXXX Tel XXXX XXXX XXXX XX/XX/2022 XXXX XXXX : XXXX TAX ID : XXXX
Frequently Asked Questions
What is Complaint #6033346 about?
Complaint #6033346 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2022-09-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.